VW Music Ltd, with a registered address at Victoria Warehouse Hotel, Trafford Wharf Road, Manchester, M17 1AB and company registration number 09330915, is the organizer of the Made In Leeds Festival (the “Company”). The Company is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This privacy policy outlines how we collect, use, and protect your personal information on our website, madeinleedsfestival.com (the “Website”). By using our Website, you consent to the terms of this privacy policy.

Collection of Personal Information

We collect personal information that you voluntarily provide to us when you use our Website, including:

• Contact information, such as your name, email address, postal address, and phone number;
• Information about your interests and preferences, such as the type of music you enjoy and the artists you follow;
• Information about your interactions with our Website, including your browsing history, search queries, and IP address;
• Information about your location, if you enable location services on your device.

We may also receive personal information about you from third-party sources, such as Skiddle.com, our ticket outlet partner. This information may include your name, contact information, and purchase history.

Use of Personal Information

We use your personal information for the following purposes:

• To process your ticket orders and payments;
• To communicate with you about our festival, including sending you promotional emails and newsletters;
• To personalize your experience on our Website, such as by recommending artists and events based on your interests;
• To improve our Website and our services, such as by analysing user behaviour and preferences;

To comply with legal and regulatory requirements, such as tax and accounting obligations.

Sharing of Personal Information

We may share your personal information with third-party service providers who help us operate our business, such as payment processors, email marketing providers, and website hosting companies. We require these providers to protect your personal information and use it only for the purposes for which we disclose it to them.

We may also share your personal information with our partners and sponsors, but only if you have given us your consent to do so. We will never sell or rent your personal information to third parties for their marketing purposes.

Data Retention and Security

We will retain your personal information for as long as necessary to fulfil the purposes for which we collected it, unless a longer retention period is required or permitted by law. We use reasonable measures to protect your personal information from unauthorized access, use, or disclosure, such as encryption and access controls.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, and delete it. You also have the right to object to our processing of your personal information and to withdraw your consent at any time. To exercise these rights, please contact us using the contact information provided below.

Cookies

Cookies are small text files that are stored on your device when you visit a website. They can be used to remember your preferences, login details, and other information about your browsing activities. We may use cookies and similar technologies, such as web beacons and pixels, on our Website to improve your browsing experience, personalize content and advertisements, and track user behaviour.

We may use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them. We may also use third-party cookies, which are set by third-party service providers, such as Google Analytics, to analyse website traffic and user behaviour.

You can control the use of cookies on our Website by adjusting your browser settings. However, please note that disabling cookies may limit your ability to use certain features of our Website.

By using our Website, you consent to the use of cookies and similar technologies as described in this privacy policy.

Contact Us

If you have any questions or concerns about this privacy policy or our handling of your personal information, please contact us at marketing@victoriawarehouse.com or at the following postal address:

VW Music Ltd
Victoria Warehouse Hotel
Trafford Wharf Road
Manchester
M17 1AB